Shipping & duties

Import duties and related fees for the markets we ship to are included when the artisan sends your payment link. Nothing unexpected is due when the parcel arrives.

The announcement bar promise stands: no surprise fees on arrival. Any duty amount is part of the payment link, not a doorstep invoice.

We allow two days to lapse after payment before we hand the brief to an artisan for production. Those two days are for you: change a measurement, correct an address, or adjust a note while the cloth is still uncut. Cutting does not start before payment.

Once production starts, lead time depends on the complexity of the garment. A dress or ceremonial piece can take an artisan one to two weeks at the bench. We always tell you where the work sits: cut, stitch, inspection, or pack.

After the piece clears inspection in Kumasi, delivery takes three to five working days to reach you. Delivery and the courier are tracked. You receive tracking details when the parcel leaves Ghana.

• Days 0–2: order held so you can make changes before production starts.
• About 1–2 weeks: cutting, stitching, and finishing by the assigned tailor, then inspection.
• 3–5 working days: tracked courier to your delivery address.

Bridal and heavily embroidered commissions may sit at the longer end of the production window. If your date is fixed, tell us on the brief or write to the house before the payment link is sent.

We currently ship to the UK, USA, Canada, and Germany. Other destinations may be available on request through contact; duties and courier options are confirmed before payment.